Contact
We're a small team and we read every message. Pick the right address below and we'll get back to you as quickly as we can — usually within a couple of business days.
How to reach us
Support, billing & refunds
Trouble accessing your account, a question about a payment, a refund request, or help with your teams. Include your account email and FPL ID and we can help faster.
[email protected]General & partnerships
Feedback, press, creator partnerships, or anything that isn't specific to your account.
[email protected]Payments & refunds
SmartPlay plans are one-time payments through PayPal — no subscriptions and no automatic renewal. If you have a billing question or would like to request a refund, email [email protected] with your account email and FPL ID. Refunds are handled in line with our Terms and your rights under applicable law.
SmartPlay is built in the open. You can also reach us or report an issue on GitHub.